Companies are prioritizing diversity, equity, and inclusion (DEI) as never before, talking about it publicly, making strategic hires, and putting metrics in place to track progress. And yet, according to in-depth interviews and focus groups we conducted over the past several months, many are still struggling to create environments in which Black professionals feel they […]
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One of the most significant growth challenges CEOs and commercial leaders face is hiring and retaining sufficient sales talent. According to our internal SBI benchmarking, most business-to-business sales organizations exited December of 2021 with a startling 10–15% open sales headcount. But the real “sales capacity at risk” figure is closer to 50–60% when factoring in […]
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Managers looking to encourage engagement and inclusion in remote meetings have long encouraged team members to keep their cameras turned on. But researchers examining remote employees’ reactions to the constant video conference calls of the remote work era have found that keeping video on all day actually increases so-called “zoom fatigue.” That’s particularly true for […]
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