BRIAN KENNY: On April 3, 2020, a woman in Punjab, India posted a photo of the Himalayas on Twitter, taken from her rooftop – and it went viral. The photo itself was unremarkable. It became a sensation because that particular view simply hadn’t existed before that day, which came three weeks after the city was […]
Harvard Business review
5 Ways to Boost Creativity on Your Team
For all the hype around innovation and creativity — one recent survey of 1,500 CEOs pegged creativity as the top skill for business leaders – these muscles remain some of the most underdeveloped in organizations. Even with the best innovation strategy in place, companies can’t develop new ideas and products until their teams become more […]
Remove Boredom and Frustration from Your Customer Journey
Over recent decades, traditional business practices have been increasingly disrupted by technology-empowered business models. Technology and innovation — from online shopping and mobile connectivity to social media- and data-driven marketing — have reconfigured the business landscape and brought new opportunities and challenges. Yet, the basics of the customer experience remain: Consumers recognize a need to […]
How to Tell If a Potential Employer Has a Burnout Culture
How can you identify whether a potential employer has a burnout culture? Will the company support your well-being and productivity? Or will they leave you exhausted and looking for a new job again? The authors offer signals to look for, questions to ask, and ways to evaluate answers during your interview process. Burnout is often […]
X’s Astro Teller on Managing Moonshot Innovation
ALISON BEARD: Taking big swings isn’t always easy in business, especially when you don’t know what will pay off – or how long it will take. Today’s guest has a high tolerance for that kind of uncertainty – exploring big problems, experimenting with solutions, failing, trying again, sometimes succeeding, sometimes not. Astro Teller is Captain […]
My Boss Doesn’t Trust Me
“Getting Along” is an advice column to help you tackle common — and messy — people problems, by workplace expert Amy Gallo. Dear Amy, I was hired within the last year into a senior technical leadership role in the U.S. Department of Defense. I was told that I was the best candidate for the job […]
Leaders Need to Get Comfortable Collaborating on Strategy
Traditional models of strategy making don’t take advantage of what the age of the internet makes possible in terms of sourcing innovative ideas. That’s partly because many executives take a narrow view of the process, fearing that if they open it up they will muddle decision-making. They may also fear that they only will expose […]
Are Your Digital Platforms Wasting Your Customers’ Time?
As digital tools proliferate and their capabilities multiply, one thing remains constant: what people don’t have more of is time. Our time is, arguably, one of the most precious resources we have on this planet. Over the past eight years, as a part of our research for our annual Collaboratives programs, which focus on large […]