Travel

Marriott offers travel insurance to US hotel customers – Business Traveller

Guests residing at Marriott hotels in the US can now purchase travel insurance alongside their stay.

Marriott International has partnered with Allianz Partners to sell insurance plans varying in price, coverage and benefits on its website and iOS version of the Marriott Bonvoy mobile app – the service is set to launch in the Android version of the app next year.

Guests will be given the opportunity to purchase insurance when they select their hotel in the US, which will be added to the total cost of their stay and charged in a single transaction.

The hotel group says that the Allianz Global Assistance plans developed especially for Marriott can cover everyone staying in the room, including friends or family, and may also extend to reimbursement for pre-paid, non-refundable expenses such as airfare, costs incurred during covered travel delays and medical emergencies.

The plans may also cover eligible trip cancellation costs due to a covered illness or injury, up to a maximum amount. In addition, the plans can cover other pre-paid, non-refundable trip expenses, such as tours, activities and entertainment and sports tickets.

Peggy Roe, Global Officer, Customer Experience, Loyalty and New Ventures, Marriott International, commented:

“Together with Allianz Partners, we are designing new and innovative ways to provide guests with confidence and peace of mind when they travel. Our industry leading product provides protection for multiple travelers in the party and protects trip purchases beyond the hotel stay. Our new travel insurance product is another example of how we are transforming to provide more thoughtful benefits and value to travelers across their entire trip.”

Policyholders can also make use of a 24-hour team of multilingual, trained experts to help with medical and other travel-related emergencies, such as providing destination information and making transport arrangements, or the concierge services, which can help secure tickets to shows, make restaurant reservations and book spa or golf trips.

Guests can cancel the insurance plan within 15 days of purchase (or more depending on the state and plan) if they have not yet begun their travels.

marriott.com

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